Tean Gencic is the Senior Field Support Manager for France and Switzerland at Oracle Cloud Hardware Support. With a strong background in IT operations, they have previously served in various senior roles, including Senior Field Services Delivery Manager at Oracle and Manager Business Critical Service Operation at Veritas/Symantec. Tean played a key role in building enterprise-level customer relations and managing support structures, demonstrating expertise across multiple operating systems and technologies. They hold a diploma in Physics from Eberhard-Karls-Universität Tübingen and are ITIL Version 3 Foundation certified.
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