Venera Groza is a Technical Support Engineer at Oracle, where they have been solving technical issues for Oracle Fusion HCM since 2017. They previously served as a Team Leader at eMAG, coordinating a team of over 20 people, and held various roles in retail and customer support, including Financial Assistant and Retail Manager. Venera has a background in economics and business administration, having completed their studies at the Faculty of Economics and Business Administration Timisoara and the Faculty of Psychology and Educational Sciences. Throughout their career, Venera has focused on improving professional skills and delivering exceptional customer service.
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