Werlei Botelho has over 27 years of experience in IT support, specializing in mission-critical platforms for major clients. Early career began at Medidata Informática S/A, providing technical support for various systems, followed by senior technical support at Bastec Tecnologia e Serviços Ltda, focusing on hardware and Solaris installations. At Sun Microsystems, Werlei held roles as Support Analyst and Service Account Manager, delivering remote support and acting as a liaison during crises. Currently serving as a Support Specialist at Oracle do Brasil, Werlei's academic background includes an M.B.A. in Business Management from Fundação Getulio Vargas and a degree in Data Processing Technology from Centro Universitário UNA.
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