Will Brown is a Principal Technical Support Engineer at Oracle, specializing in Advanced Customer Services and telecommunications. With a background in managing both national and international customer accounts, they have led various high-profile projects and delivered technical training throughout their career. Will's prior experience includes roles at Tekelec, where they served as a Technical Services Engineer and Professional Services Manager, overseeing the development and implementation of service delivery plans and training programs. They hold a Bachelor of Science in Business Administration and a Master of Science in Communications Technology.
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