Vikas Kumar is a seasoned professional with over 15 years of experience in service delivery and customer success within the retail sector, currently serving as a Service Delivery Manager for SAP AMS at Orane Consulting Private Limited. Previously, Vikas held roles as a Senior Customer Success Manager and Presales Consultant at Ginesys, overseeing sales activities and technical solutions in the North Region. Vikas has also led a team at Polaris Enterprise Solutions Limited, successfully implementing over 20 projects in the retail domain. With a strong educational background in Computer Science and Business/Commerce, Vikas possesses a deep understanding of retail processes, POS, and ERP systems.
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