Affiac Claude possesses extensive experience in commercial management and client service within the telecommunications sector. Key roles include responsibilities as Responsable MOA and team leader for technicians at Orange, where strategic initiatives included launching a new retail store and enhancing sales performance through targeted coaching. Previous positions at Orange Business Services involved managing enterprise market strategies and leading cross-functional teams to implement commercial offers. Affiac holds a certification in service management from Grenoble Ecole de Management, reinforcing a strong foundation in operational excellence and customer satisfaction.
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