Benoit Pernelle is the Director of Incident Management at Orange France, overseeing level 2 incident management for networks and services. They previously held roles such as Internal Auditor and Deputy Director of Production & Business Management at Orange, where they managed teams and ensured performance targets were met. Additionally, Benoit served as Director of Mobile Network Engineering for the Western Zone and Director of Quality Performance and Professionalization, focusing on departmental governance and performance improvement. Benoit holds an engineering degree from EPF Ecole d'Ingénieurs and has further education in strategy and business from ESSEC Business School.
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