Christophe Chandon is currently the Responsable National des Processus at Orange, where they manage the performance of five call centers and oversee a team dedicated to achieving customer satisfaction, which has significantly increased from 33% to 52% since 2010. Additionally, Christophe leads projects aimed at enhancing customer and employee experiences. Previously, they served as the Responsable local de la performance at Orange Business Services from 2007 to 2010.
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