Daniel Berbec is currently a Technical Lead for the CTI Team at Orange, specializing in Genesys Contact Centers. They have previously held roles as an Information Technology Solutions Architect and a Senior Software Development Engineer, where they led various projects including the Genesys Interaction Workload Distribution project. Daniel's earlier experience includes consulting on Genesys products for major clients at INTRAROM and working as a Networking Engineer at Romsys, focusing on VoIP solutions. They earned a Bachelor's degree in Networks and Software for Telecommunications from Universitatea „Politehnica” din București.
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