Didier Junca is the Directeur de la filière Spécialiste at Orange France, where they have been responsible for end-to-end customer support regarding installation, technical assistance, and claims since 2024. They previously held positions at Orange, including Directeur évolution des Services Clients – Assistance Technique, and Responsable Département Relation client, Processus et SI from 2017 to 2024, focusing on enhancing customer relations and improving service processes. Didier began their career at France Telecom, where they held various roles from 2006 to 2013, including Responsable métier and Chef de projet formation assistance technique. They earned a BTS in Informatique Industrielle from Lycée Polyvalent International de Colomiers and continue their education in programming at Jean Dupuy.
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