Géraldine Gaillard currently serves as the Directrice Communication et RSE de l'Unité Service Client Grand Sud-Est at Orange. Géraldine previously held roles at Orange as Directrice Accompagnement au Changement et Formation and Responsable Expérience Client, where Géraldine focused on enhancing customer relations and change management. Géraldine's experience also includes leadership positions in healthcare services at Orange Healthcare and Orange Business Services, as well as commercial roles in the technology and consumer goods sectors. Géraldine holds a Master's degree in International Business from ISEG Nantes and several certifications in marketing and strategy from prestigious institutions including HEC Paris and ESSEC Business School.
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