Horia Adam has extensive experience in sales and customer retention within the telecommunications sector, primarily at Orange Romania SA from 2005 to 2011. Horia started as a Business Retention Analyst, focusing on contract cancellations and customer retention strategies. Progressing to roles such as Business Sales Representative and Senior Business Sales Account Manager, responsibilities included promoting tailored products, achieving sales objectives, and coaching sales teams. Horia also served as a Customer Care Representative, ensuring customer satisfaction and problem resolution. Additionally, Horia has a strong educational background with a Master of Business Administration in Marketing and Business Administration, and a Bachelor of Commerce in International Economic Relations from the Academia de Studii Economice din București.
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