isabelle violain

Isabelle Violain has extensive experience in customer experience, transformation, and marketing within major companies, primarily at Orange and its subsidiaries. Notable roles include Directrice de l'expérience client for Agence Professionnels et PME IDF, where Isabelle led the creation of a new department and coordinated transformation projects across multiple regions. Additional positions at Orange involved strategic roles in the company's transformation and performance in procurement and supply chain management. Prior experiences include directing communication strategies and internal programs at Groupe France Telecom, alongside responsibilities in operational marketing at Transpac. Isabelle holds a marketing degree from Ecole Atlantique de Commerce and a certification in strategy and service from ESSEC.