Islam Gamal is a Senior Specialist in Social Media Support at Orange Egypt, where they manage customer inquiries and complaints through various social media channels. With four years of experience in customer service, Islam has developed a strong ability to handle diverse customer needs and work collaboratively to generate innovative solutions. Prior to their current role at Orange, Islam served as a Customer Service Representative at Vodafone from 2014 to 2016. They hold a Bachelor's degree in Accounting from South Valley University, awarded in 2011.
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