Laurence Weckl is a Manager de programmes CX at Orange Grand Sud Ouest, where they lead program management initiatives. Previously, they held various roles at Orange, including Directrice adjointe SAV et Assistance Technique and Directrice du développement commercial multicanal. Laurence has experience in external communication and press relations, managing crisis communications, and developing training programs. They hold a Master's degree in International Business from Université Paris Sud and have pursued further education in Management and Communication and Media Studies.
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