Laurent Duhem

Laurent Duhem has extensive experience in customer service and sales within the telecommunications sector, primarily with Orange from September 2021 to July 2007, where roles included Specialist in Client Domain, Customer Affairs Manager, FTTH Business Manager, and Customer Service Advisor. Key responsibilities involved direct sales of fixed and internet products, training new employees, and conducting training sessions on convergent offers and sales techniques. Prior experience as Assistant Manager at The Phone House Telecom GmbH from July 2000 to March 2002 involved profit center management and team leadership.