Pamela Totin

Senior Customer Service Manager

Pamela Totin is a trilingual professional with 18 years of experience in software development life cycle (SDLC), project management, and quality control, currently serving as a Delivery Project Executive at Meta. Pamela has a strong background in Agile methodologies, budget management, and strategic business objectives, having held various roles including Project Manager at Bank of New York Mellon and Product Manager at Dell. Pamela holds an MBA in Business Management from Universidade Cândido Mendes and a degree in Computer Systems Networking from Fundação Universidade do Tocantins. Throughout their career, they have focused on team leadership, performance improvement, and customer satisfaction.

Location

Brazil

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