Vinoth Ravi

Vinoth Ravi currently serves as a Customer Service Technician Team Lead at Orange, a position held since January 2022, where responsibilities include managing customer incidents and trouble tickets. Prior to Orange, Vinoth worked as a NOC Manager and Senior Engineer at Voicetec Sys Ltd from November 2013 to March 2022, focusing on VoIP protocols. Experience also includes a role as a NOC Switch Engineer at Bharti Airtel Limited from September 2012 to October 2013, handling various customer complaints in NLD/ILD networks. Earlier experience as a NOC Engineer at ZTE Telecom India Pvt. Ltd involved leading fault management for the Aircel project. Vinoth began a career in telecommunications as an Executive at Aircel in 2009. Educational qualifications include a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from SRM IST Chennai and a Diploma in Electrical & Electronics from Veltech University.