Orange
Violeta Arnautu has extensive experience in process management, reporting, customer experience transformation, project management, and scheduling and capacity planning. With a background in communication management, human resources, and management, Violeta has a proven track record of leading teams, implementing IT processes, improving customer experience, and driving operational efficiency. Over the years, Violeta has worked with companies like Vodafone, Teamnet, and Orange, showcasing their skills in project implementation, process improvement, and team leadership. Violeta's expertise lies in optimizing business processes, managing customer satisfaction, and developing strategies to enhance overall operational performance.
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Orange
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Orange is one of the world’s leading telecommunications operators with sales of 42.3 billion euros in 2020 and 142,000 employees worldwide at 31 December 2020, including 82,000 employees in France. The Group has a total customer base of 259 million customers worldwide at 31 December 2020, including 214 million mobile customers and 22 million fixed broadband customers.