Lídia Gallardo is a seasoned professional in customer success and sales, currently serving as a Customer Success Manager EMEA at ORBCOMM, where Lídia builds and nurtures customer relationships. Lídia co-founded an inclusive initiative for Spanish-speaking customers at GenCS, focusing on content strategy and engagement. Lídia's previous roles include Customer Success Manager at GTT and Business Developer for eKomi, along with sales positions at Trusted Shops and TAAF S.L. Lídia's educational background features an International Certification in Project Management Professional and studies in modern languages and web development. Currently a member of Women of Customer Success, Lídia is committed to enhancing customer experiences and fostering community engagement.
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