Michaela Dillon currently serves as a Senior QA Engineer at ORBCOMM since October 2023. Previously, Michaela worked at Avaya from June 2012 to August 2023 as a Software Release & QA Engineer, with a role as Team Lead for Avaya Oceana's continuous integration and quality release streams, overseeing the full system development lifecycle and interpreting solution requirements. Prior experience includes a position at Charles Schwab as a CTI System Administrator from May 2001 to May 2012, where Michaela was the lead administrator for CTI, IVR, and related applications, focusing on configuring and troubleshooting call routing systems. Michaela holds a Master of Science in Artificial Intelligence from the University of Limerick (2021-2023), a BSc in Computer Science from Dublin City University (2004-2008), and a Diploma in Dress Design from the Grafton Academy.
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