ORBCOMM is an American company that offers industrial Internet of things and machine to machine communications solutions designed to track, monitor, and control fixed and mobile assets in markets including transportation, heavy equipment, maritime, oil...

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ORBCOMM

ORBCOMM's headquarters in Rochelle Park, NJ, United States

This department focuses on ensuring customer satisfaction and facilitates the successful adoption of products and services.

Customer Success

The Engineering and Development team at ORBCOMM is responsible for designing, building, and maintaining the cutting-edge technology that powers the company's industrial IoT and machine-to-machine communication solutions. This multidisciplinary team, comprising software developers, firmware engineers, and mechanical engineers, collaborates to ensure product reliability, security, and performance across various applications, including asset tracking and monitoring. Their work is essential in driving innovation and delivering high-quality solutions that meet the needs of the transportation, maritime, and heavy equipment industries.

Engineering and Development

The Leadership Team at ORBCOMM is responsible for guiding the strategic direction and operational excellence of the organization. Composed of senior executives across various functions, including engineering, sales, finance, legal, and customer experience, this team collaborates to ensure alignment with corporate goals, drive innovation in IoT solutions, and enhance customer satisfaction across the company’s diverse markets. Their collective expertise enables ORBCOMM to effectively navigate competitive landscapes and capitalize on growth opportunities in machine-to-machine communications.

Leadership Team

The Customer Support and Success team at ORBCOMM focuses on ensuring customer satisfaction and effective utilization of the company's IoT and M2M solutions. This team is responsible for providing technical support, managing customer inquiries, and promoting successful onboarding processes to help clients maximize the value of their assets. By offering personalized assistance and proactive engagement, they aim to foster long-term client relationships and drive overall business success.

Customer Support and Success

The Product Management and Marketing team at ORBCOMM is responsible for driving the development and promotion of innovative IoT solutions tailored for tracking and monitoring assets across various industries. This diverse team collaborates on product strategy, market analysis, and effective marketing campaigns to enhance customer engagement and drive sales growth, ensuring that ORBCOMM remains a leader in machine-to-machine communications. Additionally, they focus on quality control, training, and content creation to support both internal teams and external stakeholders.

Product Management and Marketing

This department focuses on managing relationships with clients and ensuring their needs are met to drive customer satisfaction and loyalty.

Account Management

This department focuses on identifying and pursuing growth opportunities through partnerships, market analysis, and strategic initiatives.

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Other teams

Engineering and Development

Leadership Team

Customer Support and Success

Product Management and Marketing

Account Management

Business Development