Laurent BOY is an experienced professional in technical support and service management. Currently serving as Directeur Réseau SAV et Support Technique at Orbility since April 2024, Laurent previously held multiple positions at Automatic Systems - Groupe Bolloré from October 2016 to March 2024, including Responsable Support technique et Pièces Détachées International and Directeur Service Clients Automatic Systems France. In these roles, responsibilities included team management, implementation of ISO9001 standards, and development of video assistance. Laurent's career at Automatic Systems also included the role of Directeur des Opérations Services et Installations, overseeing a large service team and managing HR functions. Prior experience includes serving as Responsable Service Clients at BCA - BARRIERES ET CONTROLE D'ACCES from October 2002 to December 2012, where Laurent established customer service and documentation processes. Laurent BOY holds a Brevet de technicien supérieur (BTS) in Electrotechnique from Lycée évariste Galois.
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