Ben Schilens

Chief Customer Officer at Orbita

Ben Schilens is the Chief Customer Officer at Orbita, a position they have held for 5 years and 8 months. In this role, they are responsible for the strategy, implementation, maintenance, and growth of Orbita's customers. Prior to this, they served as the Chief Revenue Officer, responsible for the go-to market strategy across sales, business development, and customer success.

Before joining Orbita, Ben was the Senior Vice President of Customer Success at Episerver, where they managed the Worldwide Customer Success organization. This organization consisted of four departments operating out of six global offices.

Prior to their time at Episerver, Ben spent 6 years and 3 months at Ektron Inc., where they held various positions including Senior Vice President of Client Operations, VP of Channel and Alliances, Managing Director, and Regional Director of Sales. In their role as Senior Vice President of Client Operations, they managed the global Client Services Operations which included the Support Help Desk, Managed Services, Professional Services, and Training. Ben also managed a five person team responsible for the recruitment, onboarding, and management of the Ektron partner channel.

In their role as Managing Director of Ektron Europe Limited, they were responsible for Sales and Marketing, Professional Services, HR, Accounting, and Support for the European market. Ben also led Ektron's Midwest new business and account management sales teams.

Before Ektron, Ben spent 2 years as the Director of Sales at Refresh Software.

Ben Schilens has a Bachelor Degree from Questrom School of Business at Boston University. Ben's degree is in Finance and Operations Management. Ben was a part of the Wrestling Team from 2000-2004.

Ben Schilens is the Chief Customer Officer at their company. Ben works with a small team of colleagues including Bill Rogers, Bill Cava, Tim Galvin, Elizabeth Glaser, Mike Haffey, James Donato, Alpesh Patel, Nate Treloar, Hayden Meinero, Vicki Onisick, Maria Carella-Chiappini, and Megan Lien. Ben's team is responsible for the success of the company's customers.

Links

Timeline

  • Chief Customer Officer

    Current role

  • Chief Revenue Officer

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