Jessica Germann

Jessica Germann is an accomplished professional with extensive experience in business process management and consultancy. Currently serving as the Global Head of Professional Services at Orbus Software since March 2019, Jessica has previously held roles such as Consultancy Manager EMEA and Enterprise Architect Consultant. Prior experience includes working as a Business Process Management Consultant at Lidl GB, where Jessica launched Aris as the BPM tool, and as a Process & Project Management Contractor at Expertplace Consulting, where Jessica established Business Process Management within various organizations. Earlier roles include leadership positions at Mainova ServiceDienste GmbH and contributions to enhancing business processes at Customer Business Solutions GmbH and Entega AG. Jessica's expertise spans process design, customer service management, and implementation of effective BPM practices.