Kelly Sims is a seasoned professional in client experience and customer success, currently serving as the Sr. Manager Client Experience at Orca Intelligence since March 2020. Prior experience includes roles at IPEX Group of Companies as a Customer Service Representative and an extensive tenure at London Life/Great-West Lifeco Inc, where responsibilities spanned from Marketing Initiatives Manager to Project Specialist, with significant accomplishments in marketing project execution and client engagement. Education includes a Bachelor of Arts from Western University (2023-2028) and a Paralegal Diploma from triOS College (2017-2018).
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