Scott Shields

Senior Customer Success Manager

Scott Shields is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Orderful since April 2024. Prior to this role, Scott held similar positions at Flexport and Shopify, where responsibilities included managing enterprise fulfillment strategies and ensuring customer satisfaction. Scott's career in customer relations began at Adamson Systems Engineering, where responsibilities included technical account management and sales coordination. Additionally, earlier experience encompassed roles in sales at The Arts Music Store and mechanical design at Dual Design & Machine Inc. Scott holds an Advanced Diploma in Mechanical Engineering from Georgian College, earned between 2008 and 2011.

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