Michael Tharrington currently serves as the Director of Community and Customer Success at Ordinal, where responsibilities include developing onboarding processes, training materials, and providing support to users. Michael also works as a part-time Growth and Community Consultant at Ordinal, contributing to the development of an AI assistant for city planners. Additionally, Michael co-hosts the "On the Board" podcast, focusing on job-seeking experiences. Previous roles include Senior Community Manager at Forem, where community service was a constant focus, and earlier positions in content and community management at Devada and DZone. Michael has experience in caregiving and customer service and holds a Bachelor of Fine Arts in Creative Writing from the University of North Carolina Wilmington.
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