Marlene Juarez has a diverse work experience in the financial industry spanning over several companies. Marlene is currently working at Origence as the Vice President of Operations, Lender Client Experience since December 2022. In this role, they lead a team across the nation to provide high-quality client support and helps clients achieve their goals.
Prior to Origence, Marlene was employed at CU Direct from 2004 to 2019. Marlene'slast position at CU Direct was as a Regional Director, where they managed and developed the Southern California market for both lender and dealer partners. Marlene also implemented lending solutions and worked on developing indirect lending portfolios through analytics and market data. Before that, they were a Senior Operations Manager at CU Direct, where they trained and implemented products for lender partners and provided monthly reporting and analytics to management.
Marlene also has experience working at Raincross Credit Union as the VP of Lending from 2000 to 2004. In this role, they were responsible for consumer and mortgage lending, compliance, reporting, and member interaction.
At the beginning of their career, Marlene worked at HSBC Bank as a Branch Sales Manager from 1993 to 2000. Marlene'sresponsibilities included managing a sales staff, generating real estate loans through outbound calling, and promoting credit insurance products.
Overall, Marlene Juarez has demonstrated a strong background in operations, client experience, lending, and sales throughout their career in the financial industry.
Marlene Juarez obtained a Bachelor of Science (BS) degree in Business Administration from the University of La Verne between 1989 and 1993. In 2003 to 2005, they attended WCMS, where they focused on the Credit Union Industry but did not obtain a degree. Marlene Juarez also pursued additional certifications, including "Management Essentials" from Harvard Business School Online in December 2022, "Embracing Conflict as a Gift" from LinkedIn in February 2022, and "Managing Teams" from LinkedIn in January 2022.
December, 2022 - present
October, 2019