Mark McEllan is the Client Experience Director at Origin, where they focus on enhancing customer success and project management. They have a rich background in SaaS customer success, having previously held roles such as Senior Customer Success Manager at Bippit® and Customer Success Manager at Arbor Education. Mark managed projects as a Project Manager at Leeds Beckett University and has extensive experience in team leadership and service design. They hold a Bachelor of Arts in Drama and English and a Master of Arts in Drama & Theatre Practice, both from the University of Hull, where they achieved a First Class degree and Distinction, respectively.
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