Lee Sowersby Stone is an accomplished professional with extensive experience in customer experience, business strategy, and project management. Currently serving as National Manager CX & Strategy at Origin Energy since February 2014, Lee is responsible for leading the digital roadmap aimed at enhancing customer experience across various business areas. Previous roles include Head of Customer Service and Experience, and Manager of Business Optimisation and Capability at Independent Consultant, where consulting services were tailored to achieve specific business goals. Lee's career also includes significant positions at TRUenergy and Pacific Brands, focusing on change management, business development, and operational improvements. Educational credentials include a Diploma of Business (Accounting) from Holmesglen, Strategic Leadership Program from Melbourne Business School, and multiple project management certifications.
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