Robert Stefan

Ormonde Jayne Perfumery

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Robert Stefan

Flagship Store & Global Customer Service Manager

Robert Stefan currently serves as the Flagship Store & Global Customer Service Manager at Ormonde Jayne Perfumery, where responsibilities include leading and optimizing global customer service operations to achieve high satisfaction and retention across EMEA, Asia, and the US. Prior to this role, Robert held various management positions at TOM FORD BEAUTY and CHANEL, including Boutique & Customer Service Manager and Multi Site Manager. Furthermore, Robert has experience as a Business Manager and Account Manager at Clinique and a previous role in operations at Raiffeisen Bank Romania. Academic qualifications include a Master's Degree in Financial Management and Stock Exchange from The Bucharest University of Economic Studies and a Bachelor's Degree in Finance and Banking from Oil & Gas University of Ploiești.

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