Kavitha Mohanraj

Kavitha Mohanraj is a Global Service Delivery and Project Management specialist with over two decades of experience in service, product, and R&D. Currently serving as SMD at OroSoft, they have previously held roles as Project Manager at Orosoft Solutions and Senior Manager at Wipro Digital Operations and Platforms, leading significant transformational initiatives in the Life Insurance sector and public service entities across various regions. Kavitha has extensively contributed to the field of emerging technologies, particularly in Natural Language Processing and chatbots, and has co-authored four internationally recognized papers. They have also been instrumental in training and developing teams, significantly enhancing productivity and operational excellence throughout their career.