Heidi Pedersen is the Head of Customer Care B2B at Ørsted, a position they have held since 2024. Previously, they worked at DONG Energy from 2009 to 2013, serving as a Customer Consultant and later as an Account Manager. Earlier in their career, they were a Sales Supervisor at Legoland, Billund, and a Sales Assistant at Betech Seals A/S. Heidi has completed various educational programs at IBA Erhvervsakademi Kolding, including Leadership in Practice and Strategic Leadership, as well as training at the Disney Institute in Quality Service.
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