Mia Kates is a Senior IT Support Consultant at Ørsted since August 2021, previously holding positions as an IT Support Specialist. Prior experience includes working at IQVIA from September 2017 to July 2021 as a Project Support Specialist and returning to the company from June 2000 to June 2016 in various roles including Executive IT Support and Help Desk Analyst. Mia Kates also served as an IT Support Specialist at L'Oréal for a brief period in 2017, managing desktop to laptop refresh for over 200 employees and providing deskside support to more than 500 onsite employees. Earlier in 2016, Mia worked as an IT Technology Bar Specialist at AIG, delivering concierge-level IT support and training employees on new technology. Mia Kates completed education at Cittone Institute, obtaining a degree in Help Desk Analyst, Information Technology from 1998 to 1999.
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