Raymond Clement Raj

Raymond Clement Raj is currently an IT Product Owner at Ørsted, where they manage core IT service management practices while ensuring the stability of critical IT services. With around 18 years of experience across various industries—including Banking, Retail, Telecommunications, and Technology—Raymond has developed extensive knowledge in ITIL Service Management, particularly in Major Incident Management. They hold various certifications including Lean Six Sigma Green Belt and ITIL V3/4, and they earned an MBA in International Business from the University of East London. Previous roles include Senior Relationship Executive at American Express and Major Incident Manager at DXC Technology.