Robert Gross

Robert Gross has a robust background in IT support and service analysis, currently serving as an IT Service Desk Analyst II at Osaic since August 2020. Prior roles include Service Desk Analyst at iShift and Application Support Analyst II at Scientific Technologies Corporation, demonstrating a progressive career in technical roles since 2011. At EDMC, Robert led the Support Center as Team Lead and was recognized for exceptional performance, transitioning from KFORCE contractor to full-time employee based on exemplary ratings. Academic credentials include a Bachelor's Degree from the University of Michigan and a Master's in Media Arts and Technology from Duquesne University, complemented by further studies at Pittsburgh Technical College.