Ben Moore

Ben Moore is an experienced IT professional currently serving as the Group Head of IT Service Delivery at OSB Group, a prominent mortgage lender and savings bank in the UK, since April 2023. Prior to this role, Ben was the Director of Service Management at DS Smith, a leading sustainable packaging company, where significant achievements included consolidating Service Desk services and implementing a new Target Operating Model. Ben has also held key positions in various organizations, including Group Head of Service Management and Regional IT Lead at IMI Precision Engineering, overseeing global deployments of ServiceNow and leading service transformation initiatives. With a strong educational background in computer networks and extensive experience in service management and IT operations, Ben demonstrates a commitment to enhancing user satisfaction and optimizing IT processes across diverse teams and environments.