Matthew Jackson is an experienced IT professional with a diverse background in technical support and infrastructure analysis, currently serving as an Information Technology Infrastructure Analyst at OSB Group since April 2023. Previous roles include Senior Analyst at Marsh McLennan, 2nd Line Desktop Support Engineer at JRI Europe, and various IT Support Engineer positions at Clear Insurance Management Ltd, Howe Robinson Partners, and Atomwide, where responsibilities encompassed supporting extensive networks, managing customer servers, and providing desktop and application support. Matthew's skills include expertise in Microsoft Exchange, network troubleshooting, and managing cloud backups, complemented by a CCNA certification obtained from CBT Nuggets.
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