Daniel Laroche

Dan LaRoche is an experienced Customer Experience Manager currently at Osmind, where responsibilities include supervising a team of associates and enhancing AI support bot functionalities to improve customer satisfaction. Prior roles include Customer Onboarding Specialist at Passport, managing multiple onboarding projects, and Community Relations Manager at Affordable Family Care Services, Inc., leading pre-opening activities for in-home care services. Dan's career also encompasses positions such as Member Experience Lead at Wild Alaskan Company and Kids Fit Program Manager at Better Choice Kids Life, alongside formative experiences in food and beverage management at Kata Rocks and guest experience management at Sofitel. Dan holds a high school diploma from Wake Forest High School and has furthered education at Mahidol University.