Andre Roelleke is an experienced IT service management professional with a strong background in governance, reporting, and process improvement across various organizations. Currently serving as Head of Service Management and Senior ITSM Consultant at OSTTRA, Andre has previously worked on significant projects with the Department for Education, Openreach, LSEG, EUROCONTROL, and others. Andre has a proven track record in managing service delivery, enhancing IT processes, and leading teams in multi-location environments. Andre's educational background includes multiple certifications in change management, service delivery, and risk management, demonstrating a commitment to continuous professional development in the ITSM field.
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