John Williams is an experienced service and repair management professional with a career spanning over two decades in the materials handling industry. Currently serving as Service Delivery Manager at Otis Elevator Co. since March 2023, John previously held the position of Service and Repair Manager at CONSULT LIFT SERVICES LTD from March 2019 to March 2023, where responsibilities included contract management and KPI oversight. Earlier roles included Field Service Manager and Technical Service Controller at VALMAR HANDLING SERVICES LIMITED and Area Sales Manager at Windsor Materials Handling. John's expertise extends to sales and development of maintenance contracts and aftermarket services, having worked as a Truckcare Sales Executive at Briggs Equipment and Regional Service Sales Manager at Jungheinrich AG. John's technical background includes hands-on repair and maintenance as a Field Service Engineer at Jungheinrich AG and Mechanical Plant Engineer at CPT UK Ltd. Educationally, John is pursuing a BSc (Hons) in Business Management at Glasgow Caledonian University, with prior studies at Motherwell Technical College and City of Glasgow College.
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