Lena Basra is a Global Sales CRM Product Manager at Otis Elevator Co., where they are currently responsible for overseeing sales and customer relationship management initiatives. Previously, they were the Service Development Project Manager for North West Europe at Panasonic and held leadership roles at Axis Europe as the Head of Customer Service & Quality, and at Otis Elevator Company as the Customer Loyalty Manager. Lena holds a Bachelor of Laws (LLB) with Honours from Nottingham Trent University, which they completed in 2007.
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