Nicolas Cogan has over 20 years of experience in the elevator service industry, starting at Otis France in various roles, including Ingénieur Commercial Service and Directeur Satisfaction Client & Développement. They have focused on client relationship management and market development within the residential sector. Currently, Nicolas serves as the Directeur de la Relation Client at Otis Elevator Co., where they continue to lead efforts in enhancing customer satisfaction. Their educational background includes a BTS in Technico Commercial from Lycée Le Corbusier and a Baccalauréat in Electrotechnique from Lycée Diderot Paris.
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