Ravi Kumar is a Senior ServiceNow Developer/Admin at Otis Elevator Co., leveraging over 8 years of experience in designing and implementing customized solutions across the ServiceNow platform. Ravi previously worked at notable organizations including Chevron and Vanguard, where they focused on IT Service Management and integrations with third-party systems. They hold a Master’s Degree in Electrical Engineering from Northwestern Polytechnic University and a Bachelor’s Degree in Electrical and Electronics Engineering from Jawaharlal Nehru Technological University. Currently, Ravi continues to enhance user experience and process efficiency through expert development and automation in ServiceNow.
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