Shawn Roy has significant experience at Otis Elevator Company, holding various roles from June 2019 to February 2022, including eBranch Senior Sales, Service, AR Specialist, Collections Specialist, and NA HQ Credit & Collections. In the eBranch Sales role, Shawn focused on customer retention, service excellence, and promoting product upgrades and billable repairs beyond maintenance contracts. Shawn holds a Bachelor of Science degree in Business Administration and Management from Wilmington University, completed in 2019.
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