Tapas Bera is an experienced IT professional with a diverse background in desktop and technical support. Starting as a Desktop Support Engineer at Impact Infotech Pvt. Ltd. from November 2014 to December 2017, Tapas provided end user and hardware support, as well as asset management. Subsequently, a role as a Help Desk Support Specialist at Sureworks Infotech Pvt Ltd from July 2020 to November 2021 involved delivering technical support and managing email communications. Tapas returned to desktop support at Otis Elevator Co. in December 2021, while under the payroll of Axiom Technologies Service PVT LTD. Prior experience also includes serving as a Customer Support Engineer at CREATIVE INFO-LINK PRIVATE LIMITED from December 2017 to July 2020, focusing on desktop and technical support. Tapas holds a diploma from Jalpaiguri Polytechnic Institute, completed between 2009 and 2011.
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