Tom Forster

Tom Forster is an Operations Manager at Otis Ltd, where they oversee the London Resident Engineer sites and the Canary Wharf Escalator business. With a focus on service delivery and staff management, Tom is responsible for 68 engineers and aims to enhance customer satisfaction while maintaining safety and compliance. They previously held positions in business development and management at various companies, including Grundon Waste Management Ltd, Schindler Ltd, and Norland Managed Services. Tom's educational background includes studies in English, Mathematics, Business Studies, and Combined Science at Vyners School.