A.I.-powered note-taking and collaboration app that lets you remember, search, and share your voice conversations.

Consumer

Software

Otter.ai

Kurt Apen

Zaw Lin Hteik

Chang Chen is currently the Head of Growth & Marketing at [Otter.ai](/org/otter-ai). Prior to this, Chang worked at First Round Fast Track as the Head of Growth & Marketing. At [Otter.ai](/org/otter-ai), Chang led the team for both B2C and B2B growth & marketing and was responsible for scaling the ARR from tens of thousands to $XX million. 

Under Chang's leadership, [Otter.ai](/org/otter-ai) saw significant user growth. Chang launched and scaled the paid acquisition channels of social, search, and programmatic across web and mobile. Chang also launched and optimized the ASO, SEO, and content marketing program which grew the new users from organic by 10X in 4 months. Additionally, Chang grew social media accounts across FB, Twitter, and LinkedIn by 6X in 12 months - all organically. 

Not only did Chang focus on user growth, but they also led product-led growth initiatives. Chang implemented an experimentation framework and stack, and led experimentations for onboarding, pricing, conversion, and churn flow - resulting in an improved conversation rate by 300% and signup rate by 150%. Chang also built the life cycle marketing function from the scratch and scaled the engagement program to 50M+ emails a month. Chang educated and activated free signups via emails, push notification, and in-app tutorials - resulting in an improved activation rate by 34% and 2nd-day retention by 22%. Lastly, Chang lead-nurtured potential customers with best practices and educational information about Otter for Teams. 

In terms of content marketing, Chang established thought leadership in productivity and collaboration verticals. As a result, [Otter.ai](/org/otter-ai)'s weekly traffic and number of users from Google and Bing search grew by 10X in 6 months. 

Lastly, Chang was responsible for building the analytics infrastructure and reporting (both internal and external). Chang supported marketing, growth, and product's analytics needs - ensuring that everyone had access to the data they needed to make informed decisions.

Chang Chen holds a Master's degree in Chemical Engineering from Brigham Young University, and a BS in Chemical Engineering from Huazhong University of Science and Technology.

Their manager is Sam Liang, CEO & Co-Founder. They work with Yun Fu - CTO & Co-Founder, Zaw Lin Hteik - Head of Growth Acquisition and Demand Generation, and Simon Lau - SVP, Product.

Chang Chen

Darius Contractor

Greg Holmes is currently a Strategic Advisor at [Otter.ai](/org/otter-ai), and has previously been an Advisor at [QBIX Analytics](/org/qbix-analytics), Board Member at [Chorus.ai](/org/chorus-ai), and Sr. Director of Inside Sales at Nimsoft. Greg has also held the position of Sales Manager at Webex Communications.

Greg has over 20 years of experience in sales, and has been instrumental in the growth of several companies. Greg is a strategic thinker and an expert in building and motivating sales teams. Greg is passionate about helping others to achieve their potential and making a positive impact on the world.

 Greg’s experience and expertise have helped [Otter.ai](/org/otter-ai) to grow rapidly and achieve success. Greg is a valuable asset to the company, and their advice and guidance are greatly appreciated by the team.

Greg Holmes has a Bachelor of Science in Political Science from [UC Santa Barbara](/org/uc-santa-barbara) and a California Teaching Credential in Elementary Education and Teaching from [San Francisco State University](/org/san-francisco-state-university).

Greg Holmes

Will Caine is currently the Chief of Staff at [Otter.ai](/org/otter-ai). Prior to [Otter.ai](/org/otter-ai), they worked as an Investor at [Spectrum Equity](/org/spectrum-equity) from August 2019 to August 2021. From May 2018 to August 2018, they were a Summer Analyst at [JMI Equity](/org/jmi-equity). From January 2018 to April 2018, Will interned at Sorenson Capital Partners in private equity. In 2017, they held the position of Valuations at [Carta](/org/carta) from June to August.

Will Caine has a Bachelor's degree in Finance from [Brigham Young University](/org/brigham-young-university).

They are on a team with Richard Ward - Chief Design Officer, Simon Lau - SVP, Product, and Vick Advaney - Head Of Product Marketing. Will Caine reports to Sam Liang, CEO & Co-Founder.

Will Caine

Yun Fu is the CTO and co-founder of [Otter.ai](/org/otter-ai), a company that provides artificial intelligence-powered conversation transcription. Prior to [Otter.ai](/org/otter-ai), Yun was the head of infrastructure at Particle Media, Inc. from April 2015 to August 2016. Before that, they were the engineering director at [Alohar Mobile](/org/alohar-mobile), which was acquired by [Alibaba](/org/alibaba) in 2015. Yun Fu began their career as a software engineer at Yahoo in 2005, where they worked on various teams including the Answers team, the Bookmarks team, and the MyWeb team. In their most recent role at Yahoo, Yun was a principal software engineer on the User Understanding Team in KAP (Knowledge and Personalization). At [Otter.ai](/org/otter-ai), Yun is responsible for leading the engineering team and building the company's technology infrastructure.

Yun Fu received their Ph.D. in Computer Science from [Duke University](/org/duke-university), their M.S. in Computer Science from [Duke University](/org/duke-university), their M.Eng. in Computer Science from Nankai University, and their B.S. in Computer Science from Nankai University.

Yun Fu works with Kurt Apen - Chief Marketing Officer, Chang Chen - Head of Growth & Marketing, and Dustin Crawford - Head of Sales. Yun Fu reports to Sam Liang, CEO & Co-Founder.

Yun Fu

Richard Ward has been working in the design industry for over 20 years. Richard started their career at Interbrand, where they advised clients on brand positioning, valuation, GTM, and communications. Richard then moved to Engine, where they were the Client MD. In 2009, they became the Director at [Smart Design](/org/smart-design). There, they led engagements with key clients to design and ship iconic products. In 2012, they joined frog as Vice President North America. At frog, they were responsible for 250+ people across 5 product design studios in the US. In 2017, they became the CEO at [MetaLab](/org/metalab), an award-winning agency with world-class digital design for Google, [Headspace](/org/headspace), [Slack](/org/slack), [Uber](/org/uber), Vice and more. Richard is currently the Chief Design Officer at [Otter.ai](/org/otter-ai).

They are on a team with Simon Lau - SVP, Product, Yun Fu - CTO & Co-Founder, and Vick Advaney - Head Of Product Marketing. Their manager is Sam Liang, CEO & Co-Founder.

Richard Ward

Dustin Crawford is currently the Head of Sales at [Otter.ai](/org/otter-ai). Dustin has held this position since August 2021. Prior to this, they were the Regional Vice President of SMB at [DocuSign](/org/docusign) from March 2020 to August 2021. 

From June 2018 to April 2020, Dustin Crawford was the Sales Manager at [Intercom](/org/intercom). Dustin rebuilt the outbound program and increased opportunity creation by 185% and revenue by 1415%. 

Before [Intercom](/org/intercom), Crawford was the Head of Sales Development - Outbound at Base CRM from June 2016 to June 2018. Dustin then went on to found FameThis in January 2013, where they served as the company's National Sales Director until December 2016. 

From January 2004 to December 2005, Crawford interned in advertising sales and marketing at Spin Magazine. Dustin then went on to work as the National Sales Director at [CareerBuilder](/org/cb) from January 2006 to December 2013.

Dustin Crawford received a degree in marketing from [Eastern Michigan University](/org/eastern-michigan-university). Afterward, they decided to pursue a career in art and history. Dustin returned to [Eastern Michigan University](/org/eastern-michigan-university) to complete a degree in those fields.

They are on a team with Will Caine - Chief of Staff, Chang Chen - Head of Growth & Marketing, and Kurt Apen - Chief Marketing Officer. Dustin Crawford reports to Sam Liang, CEO & Co-Founder.

Dustin Crawford

Sam Liang is the CEO of [Otter.ai](/org/otter-ai). Previously, he was the CEO & Founder of [Alohar Mobile](/org/alohar-mobile). He received his bachelors from [Peking University](/org/peking-university).

Sam Liang

Vick Advaney is the current head of product marketing at [Otter.ai](/org/otter-ai). Prior to this, Vick held various positions in product marketing and management at [GoDaddy](/org/godaddy), [Shutterfly](/org/shutterfly), Paris Presents Incorporated, [Kimberly-Clark](/org/kimberly-clark), and [TransUnion](/org/transunion). Vick has a long history of success in financial analysis and consulting, dating back to their early days as a financial consultant at Advantech Solutions and senior financial analyst at [Allstate](/org/allstate). Vick's experience and expertise in both finance and marketing make their uniquely qualified to lead [Otter.ai](/org/otter-ai)'s product marketing efforts.

Vick Advaney has an MBA in Marketing and Strategic Management from Indiana University - Kelley School of Business, as well as a Bachelor of Science in Finance from Gies College of Business - University of Illinois Urbana-Champaign.

Vick Advaney reports to Sam Liang, CEO & Co-Founder. Some of their coworkers include Simon Lau - SVP, Product, Kurt Apen - Chief Marketing Officer, and Chang Chen - Head of Growth & Marketing.

Otter.ai

Org chart

Teams

Leadership Team

CEO and Executive Team

Founding Team

Board of Directors

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