Mohammed Raeef is an experienced Customer Success Manager currently working at Ottimate since February 2024, focusing on transforming Accounts Payable processes through automation and AI. Prior to this role, Mohammed excelled at Moxo, achieving a 102% retention rate and 114% adoption rate in Q2 FY'23, and receiving the Top CSM Award. Mohammed also managed key customer relationships at ARN Systems (P) Ltd, resolving client escalations and boosting customer satisfaction. Previous experience includes roles as a Sales Operations Manager at All Aromas LLP and Al-Arfaj Establishment, and a Service Advisor at GCC Olayan, with early experience as a Project Trainee at Bosch. Mohammed holds a Bachelor of Engineering degree in Industrial Engineering and Management from Dayanda Sagar College of Engineering, graduating in 2011.
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